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Is it an emergency? Don't wait.

Dr. Good Veterinary Clinic — Care, Heal and Connect

Veterinary emergencies

Stay calm: you are doing the right thing by seeking help. Call or message us now and we will guide you.

Risk levels

This guide helps you understand how urgent the situation may be. If in doubt, always get in touch.

Critical risk

Call or come in immediately

  • Difficulty breathing, open-mouth breathing (in cats) or noisy breathing.
  • Very pale, bluish or grayish gums.
  • Seizures, fainting or loss of consciousness.
  • Bleeding that does not stop or deep wounds.
  • Being hit by a car, a fall from a height or another strong blow.
  • Suspected poisoning (poison, chocolate, human medication, plants, cleaning products).
  • Swollen, hard abdomen, with unproductive attempts to vomit.
  • A male cat that tries to urinate and cannot, or cries out while doing so.
  • Heatstroke: intense panting, very red tongue, weakness.
  • Difficult labor: contractions with no puppy or kitten for a prolonged time.

High risk

Get in touch today

  • Repeated vomiting or diarrhea, especially with blood or in puppies and kittens.
  • Has not eaten or drunk for more than a day (less time for puppies and small kittens).
  • Marked limping, severe pain or refusing to put weight on a paw.
  • Bites or wounds, even if they look small.
  • A closed, very red, painful or injured eye.
  • Severe lethargy, excessive sleepiness or sudden changes in behavior.

Moderate risk

Book an appointment within the next 24 to 48 hours

  • Itching, hair loss or red skin.
  • Sneezing or mild discharge, with normal energy and appetite.
  • Mild changes in appetite or stools.
  • Shaking the head or scratching the ears.
  • Bad breath or tartar on the teeth.

While you are on your way to the clinic

  • Stay calm and speak to your pet in a soft voice.
  • Call us before leaving: we will give you instructions and prepare to receive you.
  • Carry your pet carefully, in a blanket, box or carrier, avoiding sudden movements.
  • If you suspect poisoning, bring the packaging or a sample of what your pet may have swallowed.
  • Note when the symptoms began and what your pet ate or did beforehand.

Best avoided

  • Giving human medication or home remedies without veterinary guidance.
  • Inducing vomiting unless a veterinarian tells you to.
  • Forcing your pet to eat or drink.
  • Waiting for it to "pass on its own" when there are warning signs.

We are here to help

Message or call us and we will guide you on how to proceed. If you cannot reach the clinic, go as soon as possible to the nearest emergency veterinary service.